Last Updated: January 21, 2026
At Highland Ranch, protecting your privacy and personal information is a responsibility we take seriously. We collect only the information necessary to process and deliver your orders, and we share it solely with trusted partners required to complete those services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Such as your name, email address, phone number, shipping and billing addresses, and payment details.
Order Information
Including products purchased, quantities, pricing, discounts, and selected shipping methods.
Website Usage Information
Such as pages visited, browsing activity, date and time of visits, and device type.
2. How We Collect Information
We collect information in the following ways:
Directly From You
When you place an order, create an account, subscribe to our newsletter, or contact our support team.
Automatically
Through cookies, web beacons, and similar technologies that help us improve your browsing experience.
Cookies allow us to recognize your device, remember your preferences, save shopping cart contents, and tailor our services to better meet your needs. You may disable cookies in your browser settings, though this may affect website functionality.
3. How We Use Your Information
Your information may be used to:
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Process and fulfill your orders
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Communicate with you regarding orders, promotions, or support inquiries
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Improve our website, products, and services
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Comply with legal, tax, and accounting obligations
We only use your information for purposes directly related to providing and improving our services.
4. How We Share Your Information
We may share your information with:
Service Providers
Including shipping carriers, payment processors, and technology partners strictly for order fulfillment and operational purposes.
Legal Authorities
When required by law or to protect our legal rights.
Business Transfers
In the event of a merger, acquisition, or sale of business assets.
Marketing Partners
Only with your explicit consent.
We never sell your personal information to third parties for their own marketing purposes.
5. Your Privacy Commitment
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.